Tag Archives: TripAdvisor

Trip Advisor: The Good, the Bad, and the Ugly?

I’ve been spending a lot of time this week looking online at London hotel web sites.

I’ve read Rick Steves’ recommendations; he has a certain point of view that I’m not sure I always share. I’ve read some other travel guides, but I often come back to Trip Advisor. My experience has been that if a hotel has mostly Excellent and Very Good ratings and has enough such ratings to actually have some credibility, I can trust Trip Advisor. Open online forums such as Trip Advisor allow for fake positive reviews posted by the relatives of the innkeeper, but also allow for negative reviews created by competitors to drive business away. That’s why I look for an accommodation with lots of reviews and I read them pretty carefully.

I rated the bed and breakfast we stayed at on our 2011 trip to England, and gave it glowing reviews on Trip Advisor. We were there for eleven days and knew the place inside and out. One morning there was a disgruntled guest who complained about her breakfast experience the entire time she was in the dining room — and she wrote a negative review on Trip Advisor about it. Hers is the only remotely negative review about the place, and frankly, people should take it with a grain of salt.

What’s your experience with Trip Advisor? Do you write reviews? More importantly, do you have a place in London to recommend to our readers? Please put links in the comments — we’d love to check out your favorite London accommodations!

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